1. General Information

This website is operated by MonopolisWonder. Throughout the site, the terms “we”, “us” and “our” refer to MonopolisWonder.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or using the site under supervision of a parent/guardian
• You have the legal capacity to enter into binding agreements

3. Products & Availability

We sell:

• Board games
• Trading Card Games (TCG)
• Accessories
• Play session bookings (if applicable)

We reserve the right to:

• Limit quantities
• Discontinue products without notice
• Refuse orders at our discretion

4. Pricing & Payment

• All prices are listed in IDR (Indonesian Rupiah) unless stated otherwise
• Prices may change without prior notice
• Payments are processed through secure third-party providers (e.g., Xendit, Midtrans)

We are not responsible for:

• Payment gateway downtime
• Bank or e-wallet processing delays

5. Orders & Confirmation

• Orders are confirmed only after successful payment
• You will receive an email confirmation upon order completion
• We reserve the right to cancel or refuse any order due to:
  
  • Suspected fraud
  • Pricing errors
  • Stock unavailability

6. Shipping & Delivery

• We ship via third-party logistics providers (e.g., JNE, TIKI, Gojek, etc.)
• Delivery time estimates are not guaranteed
• Risk transfers to the customer once the item is handed to the courier

We are not responsible for:

• Shipping delays caused by couriers
• Lost/damaged items during transit (claims must go through courier)

7. Returns & Refunds

Returns are accepted only if:

• The item is defective or damaged upon arrival
• The wrong product was sent

Conditions:

• Must be reported within 3days of receipt
• Product must be unused and in original packaging

Non-returnable items:

• Opened TCG packs
• Used products
• Clearance or sale items

Refunds (if applicable):

• Processed after inspection
• Issued via original payment method

8. Preorder Policy

For preorder items:

• Estimated release dates may change
• Full or partial payment may be required
• Cancellation may be subject to fees

9. User Accounts

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain confidentiality of your login credentials

We are not liable for unauthorized access due to user negligence.

10. Prohibited Activities

You agree not to:

• Use the website for illegal purposes
• Attempt to hack, disrupt, or exploit the system
• Resell products for fraudulent or unauthorized purposes

11. Intellectual Property

All content on this website (logos, images, text, design) is owned by [Company Name] or its licensors.

You may not:

• Copy
• Reproduce
• Distribute

without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our liability is limited to the amount paid for the purchased product

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting.

15. Governing Law

These Terms are governed by the laws of Indonesia.

16. Contact Information

If you have any questions about these Terms, please contact:

• Email: xxxx@xxx.com
• Phone/WhatsApp: +62812 9410 9633
• Address: Jl. Pluit Indah, Pluit, Kecamatan Penjaringan
  Jakarta Utara, DKI Jakarta 14450